If notified within 5 calendar days after the delivery date documented by the shipping courier, we will either replace or refund any print or product that is deemed unsatisfactory by the customer due to:
Delivery of a product that does not match the size or media specifications of the item ordered,
Printing defects, or
To expedite the process please take photos of the incorrect or defective product received. For items damaged during shipping, please photograph the outer packaging and any damaged prints/products. Forward them to us using the link below.
Contact us to initiate the process.