If notified within 5 calendar days after the delivery date documented by the shipping courier, we will either replace or refund any print or product that is deemed unsatisfactory by the customer due to:

• Delivery of a product that does not match the size or media specifications of the item ordered,

• Printing defects, or

• Shipping damage.

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​To expedite the process please take photos of the incorrect or defective product received. For items damaged during shipping, please photograph the outer packaging and any damaged prints/products. Forward them to us using the link below.

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Contact us to initiate the process.

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